Thursday, November 26, 2009

amazon's black hole at "'s Gravenvoeren BE"


There seems to be a black hole sucking up amazon shipments at "'s Gravenvoeren BE". I ordered a book on amazon.de last week and it still hasn't arrived. The shipment details:

DatumZeitOrtNähere Informationen
24. November 200911:33's Gravenvoeren BEZustellversuch
24. November 200911:31's Gravenvoeren BEZustellversuch
24. November 200907:04's Gravenvoeren BEZugestellt.
24. November 200906:34's Gravenvoeren BELieferung wird zugestellt
24. November 200905:04's Gravenvoeren BELieferung wird zugestellt
23. November 200915:56Antwerpen BELieferung ist beim Depot eingegangen.
20. November 200916:18Bruxelles Brussel BELieferung hat das Versandzentrum verlassen und ist unterwegs.



The shipment's destination is Gent, Belgium, which is nowhere near "'s Gravenvoeren". Also, note the bizarre inconsistency in the tracking: Zugestellt (delivered) occurs before Zustellversuch (delivery attempt).


Some more googling revealed that I am not the only one, and bizarrely, it also concerned packages with destination Gent, Belgium (although these are ordered on amazon.fr):



UPDATE: The tracking at amazon is fundamentally broken. To track the parcel properly, you need to track it on the courier's website, which in my case was TaxiPost, the parcel service of the Belgian Post. There, it mentioned a failed delivery and the post office at which the parcel was kept. Normally, a note is left in the mailbox, but I guess they messed that up. So I went by this morning and picked it up.

2 comments:

Bram said...

Hi, I noticed the same thing on the .CO.UK tracking page, but a few moments ago, I was delivered to my address (also in Ghent). 's Gravenvoeren indeed is nowhere near Ghent..

Track your package
Date Time Location Event Details
27 Nov 2009 07:48:16 AM 's Gravenvoeren BE Delivered
27 Nov 2009 06:01:18 AM 's Gravenvoeren BE Out for delivery
27 Nov 2009 05:18:50 AM 's Gravenvoeren BE Out for delivery
26 Nov 2009 07:41:05 PM Antwerpen BE Arrival Scan
25 Nov 2009 09:27:37 PM Bruxelles Brussel BE Shipment has left seller facility and is in transit

jvdneste said...

Yeah, the tracking on amazon seems pretty broken to me. I've got the package now though (see update on blog post)